Camping World

Well they had our tiffin phantom for a month to replace a part for the hot water heater and to replace a part in the refrigerator, the one part for the hot water heater was $6.69. and the refrigerator part came in and was defective, so make a long story short they charged us over 900.00 for basically nothing !!!! They how ever did agree to refund us back $400& change !!! Because we were going to fight this all the way to court and honestly it was the right thing to do.we have yet to receive the money, I pray Escanaba Michigan has someone looking to go into to business goes into working on motorhome's and campers because camping world is the only place and that's just awful for how they charge people because it is the only place and they are about the dollar over customers satisfaction, so we will get the refrigerator fixed on our way or in Florida where there is compaction and they won't take advantage of a customer like this awful place did !!! Word to the wise go somewhere else before you subject your wallet to this place 🙏.

I don't recommend buying anything from this place. I came in knowing which camper I was going to purchase. I even called ahead to assure I could leave with it the day of purchase. Low and behold, after spending the entire afternoon waiting on their finance department, (which I did ever so patiently) the told me they didnt have the correct hardware to secure it to my truck. Then wanted to charge me $2,599 for mounting brackets for a slide in camper. They must be HIGH. I left here utterly disappointed.

When we purchased our camper the finance department talked us into the insurance, that if ANYTHING happens just bring it in and it's $50. We did the walk through in the garage bay. Sadly we did not inspect the awning close enough. It's tearing in the corner and parts are coming detached from the reel. We noticed before our first trip out with it. So I emailed/texted them. Took a while to hear back. Amd of course it's not covered. So much for them inspecting before it leaves that they add $1000 plus to the price of them camper. Very disappointed... Was suppose to receive a call last Thursday and here we are 6 days later and no call...

Our shackles broke on our camper axles, thankfully, when we were only a few miles down the road from this location! I have to say, the service/parts department was AMAZING! They went well out of their way to make sure we had everything we needed to fix our issue! Huge shoutout to Tiny! Tiny, thank you SO much! We appreciated all of your help and your time to make sure we got off okay on our trip! Highly recommend this location for all your camping needs! Great place, amazing staff! 🤩🤩🤩🤩🤩

Had my camper there three times for a refrigerator that kept freezing up third time they told me nothing wrong with the refrigerator and charging $150 it is still freezing will never ever go back there again.We had route 66 extended warranty but very incompetent service center ! Would not have minded paying the money if they had fixed the problem. Beware!!..... Nothing but excuses

UPDATE: we recently had to go back for warrenty work. Altough it took a while to get the camper back. We were extremely satisfied with the work completed. Initial experience was bad but glad we went back for a second chance. Original review: recently purchased a camper and it was a terrible experience. Our sales person, Vince was wonderful to work with. Once we chose a camper, it went completely down hill. The finance manager was extremely difficult to work with and very pushy. Brand new camper and it had issues. When trying to get assistance to fix it, we were told they did not have time. Overall this was an extremely disappointing experience and will not be back